• The right to be treated with dignity and respect.
• The right to manifestation of your cultural and/or religious expressions, as long as they do not interfere with the normal activities of the care facility and do not interfere with others’ interests.
• The right to beinformed in writing about services and fees before you enter the nursing home.
• The right to manage your own money or to choose someone else you trust to do this for you.
• The right to privacy, and to keep and use your personal belongings and property as long as it doesn't interfere with the rights, health, or safety of others.
• The right to be informed about your medical condition, medications, and to see your own doctor. The right to refuse medications and care.
• The right to receive from the professional responsible for the coordination of your care the complete current information on your diagnosis, care alternatives, risks and prognosis. That information should be communicated to you in such a way that you can be expected to understand.
• The right to know the identity and the professional position of the individuals who are providing you with services, as well as the right to know which physician or health professional is principally in charge of your care.
• The right to know whether there is some professional relationship among the individuals treating you, as well as the relationship to other health institutions involved in your care.
• The right to have a choice over your schedule (for example, when you get up and go to sleep), your activities and other preferences that are important to you.
• The right to access people other than hospital personnel, through visitors and through oral and written communication. When you do not speak or understand the predominant language of the community, you should have access to an interpreter. This is of particular importance when those language barriers affect your care/care plan.
• The right to an environment more like a home that maximizes your comfort and provides you with assistance to be as independent as possible.
Colitis and Crohn's Disease
Some care homes offer specialist care for conditions like Parkinson’s or Huntington’s disease.
There are also units with specialists in the care of adults with learning difficulties who may need a more supervised environment.
Hearing Impairment and Deafness
Motor Neuron Disease
One of the main reasons why people need nursing care homes is because they have a dementia-related condition, such as Alzheimer's disease.
Residential or nursing care homes sometimes also offer dementia specialist care. There are specialist nursing care homes with dedicated facilities for those with more progressive dementia related illnesses.
If your loved one has dementia, these will be important considerations to make when choosing a care home.
Try to visit care homes that have full support for people with dementia. Ask whether care staff have training in dementia care. If there are certain things that can be distressing or cause anxiety, it’s important to know that care staff would respond sensitively.
What You Should Expect - Effective, Compassionate, High-Quality Elderly Care
You should be involved and told what’s happening at every stage of your care. Before you are given any care or treatment you should be asked for your agreement.
Staff should always respect your privacy and dignity.
You should expect care, support and treatment that meets your needs – you must get the care and treatment that is right for you, including a choice of nutritious food and drink and help with eating and drinking if needed.
You should expect to be safe, protected from abuse or neglect, given medicines safely and to be looked after in a clean and hygienic environment.
You should expect there to be enough staff, with the right skills and training to meet your health and welfare needs.
You should expect care that is well managed. The manager must check the quality of the services and listen to and act on any complaints you have.
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Hospices specialise in the care of those with chronic conditions who are terminally ill.
Palliative care focuses on the control of pain and symptoms, and improving the quality of life. This specialist care often involves the individual, family and carers.
Many nursing care and residential care homes will also offer palliative care services and convalescent care.
Hospice care is to improve the lives of people with an incurable illness. Hospices provide care for people who have an illness diagnosed as terminal, to the end of their life.
Hospice care places a high value on dignity, respect, and the wishes of the ill person, and aims to look after all their needs.
Hospice care provides for medical, emotional, social, practical, psychological, and spiritual needs, as well as the needs of the person’s family and carers. This is also referred to as holistic care. Care also extends to those people close to the patient, into the bereavement period after the patient has died.
Hospices feel more like a home than hospitals do. They provide individual care suited to the person, in a gentler and calmer atmosphere than a hospital. They are a team of doctors, nurses, social workers, therapists, counsellors, and trained volunteers.
Hospices have beds for people who are being cared for in the hospice itself, and the hospice team can also provide hospice care to people at home, in a nursing home or in hospital.
Hospices offer medical and nursing care, including control of symptoms such as pain. It may also offer:
Some people think you only go into a hospice when you are dying. This is not true. You might go into a hospice for a few days early in your illness to help control symptoms such as pain or breathlessness, and then go home again.
You might go into the hospice so that your family or carers can have a break from looking after you for a short while. This is called respite care. Some people have a number of periods of hospice care, depending on their condition and their wishes.
Care homes must be clear on what level of care they provide and how they will meet each resident’s needs. They should not accept residents if they don’t have the care staff and facilities to meet their needs.
If you are unable to leave your bed, or have any sort of medical condition or illness that requires frequent medical attention, you will need to look for a care home that provides nursing care.
This type of care home should have a qualified nurse on duty 24 hours a day and appropriate facilities such as hoists and specialist beds.